Hartwall’s comprehensive quality management system guarantees product quality and safety. Product quality is monitored closely at every stage of the production chain.
Hartwall’s quality policy, and since 2008 that of its parent company Heineken, steers product safety. The policy covers all key factors that affect product quality. These factors include raw materials and packaging materials, production and packaging processes, distribution and storage, consumer and customer safety, and the quality assurance system. Hartwall also ensures the appointment of suitably trained people whose prime responsibility is to monitor product quality throughout the production chain.
Critical quality control points
A comprehensive quality management system based on the self-monitoring standards required by EU and national authorities serves as the foundation for high quality and safety.
Internal and external audits ensure the efficiency and smooth running of Hartwall’s quality management system. The HACCP analysis programme identifies critical control points, and control focuses on these points. Chemical and microbiological analyses are just some of the methods for studying products.
Raw materials, product and packaging safety are such areas that fall within the sphere of control.